Introducing Switch and Shift: My New Blog!

I couldn’t be more excited than I am today, to finally share what I’ve been working on behind the scenes for months: a new blog, with co-blogger Shawn Murphy, Principal of Achieved Strategies.

Without further ado, here is a link to our new site, Switch and Shift. There, you’ll find even more of what I’ve been sharing all along, plus all the wisdom and insight of Shawn, a leader and motivator of the highest order.

Our intention is to build Switch and Shift into a destination and a community of management and leadership innovators for the Twenty-first Century. If that describes you, I hope you’ll join us.

See you there!

Time to Bring “The Common Good” Back to Our Discussions?

Here’s a link to my latest exclusive post for the Sustainable Business Forum:

http://sustainablebusinessforum.com/tedcoine/55433/what-ever-happened-common-good

I hope you click through and give it a read. As you’ll see, I’m pretty passionate about this topic. I hope you’ll join me in that – or even better, perhaps you’re already there!

 

Is It Too Late For Today’s CEOs?

If you’re currently a CEO, two things are likely:

  • You learned to lead in the 20th Century.
  • Your days at the helm are numbered.

I’m not merely trying to be provocative. However, it’s hard to argue with these facts. On the calendar, the 20th Century wasn’t that long ago, so some quick math with your CEO’s age will tell you if my first claim is true. As for the second? The average tenure of a CEO is six years. That’s an average, so of course there are CEOs who last less than a year (HP comes to mind), and CEOs who last more than thirty. Both cases are outliers. For most CEOs, eight or ten years is a good run. A bit more math (six minus years already in office) will tell you how you’re doing against this average.

To incumbent CEOs, this stark reminder is probably not that comforting.

To everyone else, I suspect it might be very good news.

When asked who my audience is, I’ve changed my reply in the last year. I used to say, “CEOs, board chairs, and company owners.” Now, I have a different answer. My audience is the next generation of CEO. Here’s why.

In the 20th Century,

  1. Knowledge was power, and this power could be hoarded. When business intelligence remains “for your eyes only,” centralization of power and decision-making is a natural result. Thus, more knowledge, held exclusively by leadership, became a competitive advantage.
  2. Top-down leadership was efficient. Wisdom born of experience and perpetuated by jeallously-guarded information resided in the C-suite, which passed down direction to the rest of the organization. The organization received this wisdom and executed on it.
  3. Advancement within the organization relied on achievement, of course – it had to, or organizations quickly perished. But it also relied heavily on power politics, on patronage, and this encouraged infighting. The result was that successors were created in the image of their leaders. Dramatic change at the helm came rarely. Stability and continuity were tacitly prioritized as a result.

In the 21st Century,

  1. The wisdom of crowds has won. Collective knowledge, enabled by collaboration tools, results in more efficient decision making. A small team of general experts can’t compete with the combined insight of a huge network of participants, each an expert in one small aspect of a company’s operations or environment.
  2. Democracy at work trumps the all-powerful C-suite when it comes to leading the company in the 21st Century. Rather than being the wellspring of all decisions and problem-solving, the CEO is freed up to be the facilitator of culture.
  3. Advancement in modern organizations comes through talent and true merit, rather than cronyism. It has to in order for companies to remain nimble and competitive. Companies of the 21st Century will be much more comfortable turning on a dime, as each generation of leader strikes its own path rather than perpetuating the status quo of its predecessors.

So that’s at least a preliminary look at my first point about current leadership, the idea that many of our current leaders carry legacy baggage from the past century, when life was slower, simpler, and less efficient.

Now, for my second point: that the days of our current CEOs are numbered.

As I likely don’t have to remind you, The Great Recession, which began for many of us in 2007, hasn’t shaken through the economy yet. Depending on your industry, even your part of the world or even of your country, your company falls somewhere in the spectrum of success, from white-knuckle survival through “business as usual”* to thriving. But as a whole, I think it’s fair to say, things are abnormally subdued and will likely remain that way for a while yet.

What this means for our leadership is that there is an unnatural pause on change of leadership. Boards have either already changed their CEO to survive, or they are holding onto the one they have until things quiet down.

The thing is, contraction leaders and expansion leaders are quite rarely the same person. It comes down to temperament. The first has to be careful. The second finds it hard to be.

Looking at businesses as a whole, then, what I think we’re seeing is a lot more CEOs staying on at present than normal.* The result will be a lot more CEO-turnover than normal at some point down the line, as this firing freeze is lifted.

That is why my audience is our next generation of CEOs. I’m here to lend insight to our rising leaders. If that’s you, let’s talk.

For more on this topic:

Here Comes the NextGen CEO

CEOs: Who Tells You When Your Baby’s Ugly?

Leaders: Can You Avoid Extinction?

 

* Whatever “usual” and “normal” even mean anymore. That, too, is a 20th-Century construct.

Join me for #LeadershipChat This Tuesday!

My good friend Shawn Murphy and I have the honor of being featured guests on this week’s #leadershipchat on Twitter.

  • Topic: The Future of Leadership
  • When: Tuesday, December 6, 8-9:00 pm EST (New York City time).
  • Hosts: Lisa Petrilli and Steve Woodruff
  • Where: Twitter

What will leadership look like as we (finally!) put the 20th Century to bed and embrace the 21st? 11 years in, it might seem late to be asking this question, but… look around. As I’m confident you’ll agree, old school leaders are not going willingly into their retirement, and few of these tigers are changing their stripes, either. The Great Recession, which Richard Florida so rightly calls our third Great Reset, has artificially slowed the process of change in the past four years – which means we should expect a dramatic acceleration of change when the recovery kicks into full gear.

Shawn and I have been discussing this at length for some time now. Expect to hear more about this talented leader on this blog quite soon.

In the meantime, talk to you Tuesday night!

Why Groupthink Is Not Sustainable

Just published, the next in my exclusive series on the Sustainable Business Forum (SBF). This is the third of a three-part series on Florida’s tomato pickers versus Trader Joe’s and Publix. These are two companies that I have personally admired, in the past, for their ethical leadership. “In the past.” Hopefully again in the near future. It’s up to them.

*****

Lately, I’ve been on a tear, bagging on companies for ethical lapses or just plain bad business practices. Some examples include:

  • Trader Joe’s and Publix here.
  • Whole Foods here.
  • Klout here.

For my next SBF exclusive, I promise to turn over a new leaf – at least for one post. I’m going to share a story about a truly remarkable leader and the transformation he has effected at his company. It’s a great example of change management, and of truly sustainable leadership. Stay tuned!

 

 

Is Your Blog A Distraction?

You: Reinvented #12

I started my first blog in 2007. Guess when I published my last book?

Now, I don’t blame you for supposing that blogging has somehow distracted me from book-writing, or if not “distracted,” then maybe you’re thinking it has siphoned my energy, or satisfied that need we writers feel to express ourselves by the written word.

And maybe, because the You: Reinvented series is all about you, my situation has made you think, “Wait a minute! I blog, too, and Ted’s right! It’s keeping me from that book I’ve always wanted to write!!” Well, maybe it has. But let’s plumb this for alternatives before we jump to that conclusion.

  1. It’s true that I have an urge to write. Like lust or hunger, I can get cranky if I go too long without satisfying that urge (three days max for writing, I’ve noticed). Blogging satisfies that urge, and in that respect yes, it is indeed a siphon of my energies.
  2. But looking back at the quality of my writing since publishing my first book in 2005, blogging has been instrumental in improving my work. Practice makes perfect, and blogging is great quasi-daily practice. Have you experienced this as well?
  3. The feedback I get through comments and (to a lesser-but-still-important extent via Twitter) is absolutely priceless – and it’s free! I’ve essentially been crowdsourcing my work. Reader feedback rewards me when I’m onto something good, and criticism or silence tells me when I’ve missed.  This is more instructive than a professional editor, I’m absolutely certain!
  4. A lot of those comments come from leaders my field. Let me reiterate: priceless!
  5. I’m building an audience. The reason I began blogging in the first place is to establish an online presence, to showcase my work and thus create demand for my books and speaking. You too, I’ll bet.

So here’s the thing: yes, blogging can distract us from the more substantial work of producing books. If we allow that to happen to us, we’ve erred – and I have, without question. As Homer Simpson says, “D’oh!”

I’ve also gained tremendously, and now I think I’m onto something: I’m going to use the (relative) brevity and compactness I’ve honed through years of blogging to make my next book tighter. A lot of people I talk to dislike business books; no small number of perfectly intelligent people dislike reading at all, for that matter. Yet they’ll read a 300-600 word article or blog post without blinking. Since blogging has trained me to write in like-sized compartments, I’m going to keep at it for my next book – why not? Think of it like judo, where you use the inertia of your opponent to flip him onto his back when he attacks. My inertia is the blog post: chapters have become dauntingly-long for me. Rather than fighting that, I’m going to embrace it!

Hopefully, you can see yourself in some of these insights. I know (because I love to read them!) that many of my readers have blogs of their own. Will you tell me in the comments if any of this resonates with you? Or maybe you’re a few steps ahead of me, and you’ve been using practice, crowdsourcing, and inertia to great advantage already. Or maybe I’m way off the mark. That’s important for me to hear, too. Let me know?

Trader Joes and Publix: What Are You Thinking?!?!

Some ethical decisions are complicated.

Some seem pretty straightforward.

Then there are the ethical decisions that make you drop your jaw in wonder, as you try to figure out what on earth a company’s leadership is thinking.

Trader Joe’s, a famously-ethical brand, and Publix, another grocer with a lot of public good will, are locked in a fierce battle with the poorest of America’s working poor, migrant farm workers. The workers are asking for next-to-nothing – seriously, you’ll see when you read the linked article. And for some reason that I haven’t been able to divine, these two firms are stonewalling.

I want you to decide for yourself. Please read my last exclusive post for the Sustainable Business Forum, Doing The Right Thing Pays. It is part two of a three-part series on Corporate Social Responsibility and Sustainable Leadership. Then let me know what you think. Maybe I’m off base here. If so, I trust you to let me know.

See you in the comments!

Why Gen Y Rocks!

If I only gained in this one way from social media, I’d be completely satisfied: Social connects me to some remarkable, talented people whom I would otherwise never meet. Villanova’s Erin Palmer is one such person. I’m exceedingly proud to be able to share her guest post with you today. I gave it my own title (hers is in blog below), but otherwise I haven’t touched it. No need.

Tell us what you think in the comments. And enjoy!

The Importance of Communication and Gen Y

I admit it… I am a part of Generation Y. Based on all of the negative qualities that are attributed to my generation (we’re lazy, we’re entitled, we have no attention span), it almost feels like an admission of guilt to declare my age. Personally, I am a hard-worker who put herself through school and can focus quite well. I know that a lot of my peers don’t fit into the Gen Y stereotypes. Honestly, I am proud to be a part of this generation.

We Gen Y-ers have a lot to offer the workforce.  We are the leaders of tomorrow, so the faster we are understood, the better. We have many positive qualities, but I believe that our communication skills will transform business as we grow into leaders.

Our education was communication-based from the start. We were asked about our feelings in elementary school, our thoughts in middle school and our ideas in high school and college. We were encouraged to share with the class. We were put into groups with our peers to collaborate on projects. I had classes on public speaking from when I was eleven years old through college. Being able to communicate well was drilled into my head.

Growing up with the Internet, we also had more communication options than ever before. From the early emails, IM’s and chat rooms to the current array of social media, Gen Y has had no shortage of platforms to get our voices heard. We have grown up with the ability to communicate across continents at a moment’s notice.

Being able and encouraged to communicate has made Gen Y extra confident. I once had a boss tell me how surprised she was when a Gen Y new hire asked for a meeting with the company’s vice president less than a year after being hired. The new kid had an idea, so he wanted to pitch it. He got the meeting, nailed his pitch and ended up with a promotion soon after.

While my peers and I continue our transition from entry level employees to leaders, I believe such stories will become more common. Though older generations might find us needy for seeking validation when we’ve accomplished something, it is only because we thrive on open communication. I have asked my supervisor and peers for feedback about my job performance because I am on a constant quest to get better. I want to know what I am doing right so I can improve upon it further. I want to know what I am doing wrong so I can fix it immediately. I don’t need constant attention, but I want to know that I am heading in the right direction.

One of the perks of strong communication is the increase in accountability. My boss knows what I am working on, so I am held accountable for better or for worse. Luckily, paying attention to correspondence means that I have access to ongoing feedback. My communication skills help make me successful because I can correct things as I work on them.

Generation Y has a lot to say, and we’re not afraid to say it. We will make our stamp on the business world through talking and typing, listening and changing. We are already knocking on the door’s of leaders… don’t be afraid to let us in.

*****

This guest post was written by Erin Palmer on behalf of Villanova University’s online human resources programs. Villanova offers an HR certification course in addition to a Master’s Degree in Human Resources that can be completed 100% online. Erin can be reached on Twitter @Erin_E_Palmer.

 

 

Give Yourself Some Props

You: Reinvented #11

Last week I wrote about how, if you’re anything like me, you need to be a little bit nicer to yourself – well, maybe a whole lot nicer. Here’s that post: Stop Beating Yourself Up.

Today, I’d like to build on that, and ask you to not only stop belittling yourself, but to give yourself some kudos when they’re due as well. The two are directly related. Here are three examples of what I mean. Tell me if you can relate.

1. When given a compliment, reply with a simple “Thank you.” – and shut up! No more words. “That was a good presentation, Susie!” “Thank you.” Enjoy the moment. Don’t demur, or say “Oh, it was nothing.” Take the props you are given. You’ve earned them.

2. As I’ve shared in a few of my earliest “You: Reinvented” weekend posts, Jane and I have gotten incredibly frugal. As a rule, frugality is a liberating experience, because it means that we’re not burning through money as we make it – that can end up being a stressful way to go through life, and it certainly was for us. One might argue, however, that we’ve taken this too far, and our self-denial has become pathological. I chuckle as I say this, but if you could see how cheap we are these days… oh, boy! It’s at least eccentric, if nothing else.

Well, we’re rethinking that, at least a tad. “Frugal is good, cheap is bad.” The nuances of this mindset are, for us, a work in progress.

So here’s the thing. Some good fortune came our way, and we earned more money that we had expected this fall. My typical behavior was to blow it off, to not acknowledge that years of writing have started to pay off. But that’s dysfunctional. It’s self-abrogating. So we rewarded ourselves. Jane bought the least-expensive iPad. I bought a Kindle (the $79 one – I’m still frugal!) and two books. It’s the coolest thing I’ve bought since my iPhone 2 years ago. I love it to death!

And you know what? I love it a lot more because I earned it. In buying it, I was able to say to myself, quite undeniably, “Good job Ted. You deserve this!”

3. Another example, this one costing me nothing at all? I’ve been joyfully “working” on building and maintaining my Twitter friendships for two and a half years now. Nearly every single day, I’m checking in at different times, and most mornings with my coffee I also do some “administrative” work. That last part’s a bit of a chore, but what the heck?

Several times now, I’ve crossed various thresholds that other people have congratulated me for, and each time I waved them off. “Oh, it’s nothing,” that kind of thing. I beat myself up; I made nothing of something I had every right to be proud of. …Until this last one. Friday, I hit the 100,000 follower mark. To recognize to myself that a whole lot of hard (but mostly very pleasurable) and incredibly consistent work has paid off, I posted on the topic on one of my favorite websites: The 12 Most Important Aspects of having 100,000 followers. That was how I acknowledged my achievement. And you know what? I’m allowing myself to enjoy it.

So about you. I share these three examples to inspire similar self-acknowledgement in you. It’s a two-step process.

  1. Step 1, stop calling your accomplishments “little.” They’re not.
  2. Step 2, give yourself a pat on the back. You’ve earned it.

Then move on with your life, quickly. Laurels wilt fast. There’s no advantage in resting on them for more than a minute.

 

*****

Of course, if you’re already blatantly in love with yourself and self-obsessed with your own magnificence, never mind all of this. You’re not as special as you think, you tool. Even your mother says so when you’re not around. …But this post isn’t for egomaniacs. It’s for those of us with an unhealthy dose of self-loathing in our makeup. I hope this post helps those people to at least start rewarding themselves a little bit, even if all that entails is a simple “thank you” when the time is right.

Why You Should C.A.R.E.

I’m more than just honored to be today’s guest blogger on Al Smith’s new website, The C.A.R.E. Movement. I’m downright inspired!

I “met” Al not long ago on Twitter. As these things typically happen, we found each other through our mutual passion for a brighter tomorrow, and I’ve come to really enjoy his tweets and his comments on my blog. So, when he shared his vision for The C.A.R.E. Movement and asked me to contribute a post to this month’s series – boy, was I excited!

C.A.R.E stands for Communicate, Appreciate, Respect, and Encourage. Another acronym he uses a lot is P.A.S. – Positive Attitude Solutions to improve morale at work and at home. So that’s the 10,000 foot view of what his site, and his movement, is focused on: all things that concern me profoundly. We need more caring, and more C.A.R.E.-ing, at work and in our private lives, too.

The genius of his site is in the details, though – and by genius I mean the inspiration that delivers on the promise these sound-bites make. Al should be commended for assembling such an all-star cast of guest bloggers (and me). Here are just a few titles I’ve read this week that you need to check out, too. I’ll bet you recognize at least some of these names as among your favorite authors, bloggers, and speakers.

  • The Happiness Advantage by Shawn Achor
  • A Dying Man’s Perspective by Craig McBreen (and watch the uplifting video!)
  • CARE About Yourself by John Sherry
  • A Matter of Trust by Nancy Davis
  • Change Into Someone Who CARE(s) by Frank Jennings
  • CARE by Serving by Mark Sanborn
  • People Who CARE – the series intro, by Al himself.

Not to take away anything at all from the other bloggers, but I know the next book I’m going to read – Shawn Achor’s The Happiness Advantage. The science of happiness has been a lifelong passion of mine – and I started focusing on it years before anyone could rightly call it a “science” at all! Shawn’s book brings it squarely into that realm.

I hope you read not just my post, but at least a few of the titles above. I know you’ll get hooked! Like me, you’ll probably sign up for Al’s newsletter. After all, who couldn’t use more CARE-ing in their lives?

…Let me know what you think!

The C.A.R.E. Movement blog